Gehnashop.com is currently shipping all over World.
At Gehnashop.com we understand how important it is to receive your purchased products in the finest condition, and on time. Know this – we work around the clock to try to get you your products in the shortest time-frame possible. You can reach us at email@example.com Whatsapp: +91-9638310251 between Monday – Friday, 11am – 8pm in case of any queries. We strive to answer & fix all queries within 24 hours.
Products are delivered within 2 to 7 working days after dispatch in Metro cities such as Delhi, Mumbai etc.
For the rest of the cities, we deliver between 2 to 10 business days.
Deliveries to very remote or difficult locations may take up to 10 business days or longer, depending on the location’s geographical constraints.
International shipments will be delivered in 3 to 15 days depending on the country.
In rare cases deliveries may take up to 15 days due to reasons such as logistic problems, government regulation change, Custom clearance etc.
For specially made to order products please give us up to 15 days to manufacture the product according to your requirements. We will ship the product as soon as it is ready.
All products are shipped out between 1-10 working days depending on the product category.
Please note: all the products in your order will be shipped together in one shipment and working days do not include the weekend + public holidays.
In situations beyond gehnashop.com control there may be circumstances, which cause a delay. In such cases, gehnashop.com will ensure delivery in the earliest possible time-frame.
Due to unforeseen circumstances its possible that we may not be able to produce or deliver your order piece in such cases you will be offered an alternate option/ store credit/ full return/ or exchange the item.
Shipping Charges: Delivery within India
Free Shipping within India-for orders above Rs. 2,000. Shipping charge for orders within India and below Rs.2,000 is Rs 75 per order.
Shipping Charges: Delivery outside India
Gehnashop.com charges minimum amount of INR 600 (per order) for all shipping outside India. International shipping is free for orders above INR 15000.
For Delivery outside India, Cash on Delivery mode of payment option is not available.
A currency conversion charge of 7% will be levied on payments made through PayPal.
Important Note: Additional charges like Import Duty or Customs Duty if any, specific to a particular country are to be borne by the customer.
For International buyers, orders are shipped and delivered through Registered International Courier companies. For domestic buyers, orders are shipped through Registered Domestic Courier companies and /or Speed Post only. Orders are shipped within 2-10 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company/post.
Change of Delivery Address
Once the order has been placed but not dispatched the order Is still under the process, we can change the delivery address. You need to contact us on firstname.lastname@example.org as soon as possible. Or u can call us on our customer care number+91 9638310251.
Once the order has been placed and dispatched, for we could be unable to redirect the order to the second delivery address. We apologize for the inconvenience caused.
Delivery to Remote Areas.
Although we ship to maximum places in different parts of India and we are continuously working on increasing our reach to make our products easily available to everyone in different locations. But whether the order can or cannot be delivered to your address also depends on various circumstances such as whether our trusted delivery partner can deliver at your address, Legal Restrictions, if any, on shipping particular products to your location.
Taxes and Duties
For Indian Customers: Product prices displayed are inclusive of all taxes and duties.
For International Customers: Most countries are shipped to on an DDU (delivery Duty Unpaid) basis which means products prices displayed are exclusive of all import duties. As the recipient you are liable for all import duties, customs and local sales taxes levied by the country you are in. The payment at the time of delivery is necessary to release your order from customs on arrival. For more information, please write to us on email@example.com.
Gehnashop.com is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 2-10 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Gehnashop.com is in no way responsible for any damage to the order while in transit to the buyer. However, if there is any damage to the box or the seal is open kindly call our customer care number immediately.
Tracking of Order
You will also be able to track your order online using the AWB number of your parcel. The details of the AWB number and the link to tracking website will be mailed to you once the order is dispatched from our center.