FAQ

Gehna Shop is an online artificial jewelry e-commerce website.

"Yes, we are available online and offline. You can find us online at www.gehnashop.com and offline at our physical retail outlet which is located in Surat, Gujarat.  You can visit us at GF-7, Lavanya AC Market, Near Ashok Paan House, City Light Road Surat 395007.

Gehna Shop sells high-quality artificial jewelry online at the best prices. Gehna Shop offers a stand-out collection of designs that are produced regularly. Each design we offer is unique and expertly handcrafted by the artisans. Wide collection to choose from Necklaces, earrings, chokers, Bangles, Bracelets, Maang Tikka, Sheeshphool, Anklets, and many more.

Purchase on Gehna Shop is very easy. Browse through our collection. Select products of your choice then add them to your cart. Once selected go through your cart and then proceed to checkout.

For making a purchase, account creation is not compulsory. However with an account buyers can check their order history, past purchases, and wishlists. Buyers can manage their shipping and billing addresses and edit their passwords and account details. If after account creation you forget the password, don't worry just click on Forgot Password Tab on the sign-in page and create a new password.

Gehna Shop accepts all types of Debit and Credit Cards, Online Bank transfers, UPI, Google Pay, and Phone Pe. If however, buyers face any problem with these payment methods, mail us at sales@ghnashop.com.

Yes, Gehna Shop offers a COD facility on orders above 1000 and below 10000. COD facility is chargeable for 100 Indian Rupees but COD is not available for International orders.

The payment method on Gehna Shop is very safe, secure, and authentic. There is the latest SSL encryption technology to safely transmit & store your card details. Gehna Shop takes payment through all major credit and debit cards, Paytm, Google Pay, UPI, and other online transfers. International payment is accepted via Paypal. If the buyer is unable to pay through any of the above methods they can email us at support@gehnashop.com. We will help them with other payment options.

We generally dispatch orders within 3-7 business working days from the date of Order confirmation. You will get regular updates on your order at your registered email address. Once the order is dispatched you will get an email with shipping details & a tracking number to track your order.

Yes, Gehna Shops do International Shipping to all major countries. International shipping is weight-based and chargeable. International payment is accepted via PayPal. All international custom taxes and government duties will be paid by the buyer upon receiving the parcels.

Yes, We have a return, replacement, and exchange policy available within 24 hours of product delivery. All policies are listed at the bottom of our homepage.

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